Privacy Policy

Privacy Policy

Introduction

At https://vehicle-collision-specialists.dentrepair-talk.com (hereinafter referred to as “Vehicle Collision Specialists,” “we,” or “the Company”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of information about our users in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://vehicle-collision-specialists.dentrepair-talk.com.
  2. Any mobile applications or services offered by Vehicle Collision Specialists.
  3. Interactive features and services accessible through our websites and platforms.
  4. Communications initiated by us, including emails, text messages, calls, and newsletters.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform, as they have their own privacy policies governing data collection and use. We encourage users to review these policies carefully.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. Users access and interact with our applications and online services as authorized users.
  2. Visitors explore and navigate through our websites linked to this privacy statement.
  3. Individuals engage with us through communications channels, such as emails, calls, or text messages.

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to user accounts, including usernames, passwords (hashed and salted), and account settings.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Product or service purchase history, order details, and shopping behavior patterns.
  5. Mobile Device Identifiers: Unique device identifiers, mobile network information, and IP addresses for device recognition and analytics.
  6. Location Data: Geographic coordinates and location services data to personalize content and services.
  7. Feedback: User-provided comments, reviews, ratings, and survey responses.
  8. Social Media Information: Publicly available data from social media platforms when users interact with our content or share it.
  9. Product Information: Details about products viewed, purchased, or added to a shopping cart on our e-commerce platform.

We collect this data through various methods: user input forms, account registration, purchase transactions, browser cookies, analytics tools, and third-party service providers.

Cookies

Vehicle Collision Specialists uses cookies, which are small text files stored on your device to enhance user experience and provide tailored services. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functionalities of our website and apps, such as allowing users to navigate through pages.
  2. Preference: Cookies store user preferences and settings to remember them for future visits.
  3. Analytics: Used by analytics providers to collect aggregate data about website usage and visitor behavior.

Users can control non-essential cookies through our Cookie Manager, which allows you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once the retention period expires or these purposes are fulfilled, we delete or anonymize the data securely.

Security Measures

To ensure the security of your personal data, we implement robust organizational and technical safeguards:

  • Employing encryption for data at rest and in transit to protect sensitive information.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data, including:

  • Access and rectification: Request access to your data and correct any inaccuracies.
  • Erasure or deletion: Ask for the removal of your data from our systems.
  • Restriction: Limit the use of your data in specific situations.
  • Data portability: Receive your data in a portable format and transfer it to another controller.
  • Objection: Object to certain uses of your data.
  • Non-discrimination: Be free from discriminatory practices based on your exercise of privacy rights.
  • Filing appeals or complaints: Raise concerns about our handling of your personal data.

To exercise these rights, please contact our dedicated privacy team using the information provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

Vehicle Collision Specialists reserves the right to update this Privacy Policy at any time. Any changes will be promptly posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us through:

We value your trust in our commitment to privacy and security.